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Special Report


       in emerging areas, including electric  Demography                  Technological advancements have not
       vehicles and advancements in lithium   India accounts for around 67 percent  only enabled virtual education, remote
       recycling capabilities. In this regard,  of the global working-age population,(10)  work, and contactless sales during the
       ongoing mining reforms to sustainably  and is expected to add another 183 mil-  pandemic years, but also aided effi cient
       exploit available mineral resources in the  lion people to the working age over the  public delivery and acted as a positive
       country need to be fast tracked. Overall,  next three decades. The median age for  shock to overall productivity growth(13).
       it is vital to adopt a holistic approach  India is expected to be a little over 30 by
       to improve infrastructure, technologi-  2030(11). Given this demographic advan-  It is important for Indian businesses
       cal adoption, training and skilling of the  tage, India would be a signifi cant source  to take the lead in rapidly adopting fron-
       workforce, and digital advancements.  of human capital amidst anticipated  tier  technologies  like  artifi cial  intelli-
                                         shortage of labour supply globally, and  gence (AI), Internet of Things (loT) and
       Services                          also a thriving market capable of adapt-  Big Data. Combined with the presence
          India’s emergence as one of the  ing to evolving demands for goods and  of a young and skilled workforce, a
       fastest growing economies in recent  services. This can lead to an improved  dynamic and nimble ecosystem and strong
       decades is largely attributed to the rapid  growth differential in favour of India  public digital infrastructure, this can set
       growth of its services sector. The con-  and increase India’s relative size in the  in motion a virtuous cycle of growth for
       tribution of services to gross domestic  global economy.  The evolving demo-  Indian businesses. This decade has been
       product (GDP) has been more than 60  graphic profi le is also expected to lead  described as India’s ‘Digital Decade’,
       per cent since 2014-15. India emerged  to a substantial increase in the quantum  with the country poised to reach a US$1-
       as the 7th largest services exporter glob-  as well as quality of remittances. Over  trillion consumer internet economy
       ally in 2022, up from 21st position in  the years, there has been a gradual struc-  by 2030(14).
       2001. India has played a leading role in  tural shift in Indian migrants’ key desti-
       establishing global service networks and  nations from largely low-skilled and   At the Reserve Bank, we strive to
       has become a global hub for information  informal employment in the Gulf coun-  constantly improve and offer all users
       technology (IT) and business process  tries to a dominant share of high-skilled  safe, secure, fast, convenient, accessible,
       outsourcing (BPO) services. Newer op-  jobs  in  high-income  countries.  Inward  and affordable e-payment options. The
       portunities have been harnessed to im-  remittances have scaled record peaks to  Reserve Bank has been at the forefront to
       prove India’s participation and competi-  reach US$112.5-billion in 2022-23 and  facilitate safe and inclusive growth in the
       tiveness in global value chains (GVCs).  accounted for around 3 per cent of GDP.  digital fi nancial sector(15). The UPI has
                                         Going forward, labour market transfor-  been recognised as the fastest growing
          Service industries like tourism, edu-  mations driven by technological break-  retail payment system in the world and
       cation, telecommunications, utilities  throughs, energy transition and geo-eco-  many countries have expressed interest
       and healthcare can generate signifi cant  nomics are going to be signifi cant forces  in having a UPI-like platform. Together
       employment opportunities. Activities like  to  offer  crossborder  benefi ts  to  India  with the National Payments Corporation
       road transport and construction services  from its migrant population.  of India (NPCI), the Reserve Bank’s initi-
       have the highest backward and forward                              atives in linking UPI with the fast pay-
       linkages along with high employment   Improving the labour force participa-  ment systems in Singapore, Bhutan,
       intensity. These services have received  tion rate, especially of women, is critical  Nepal, the UAE and several other countries
       a boost after the introduction of GST.  to realise our full potential(12). There is  demonstrate the huge potential of UPI
       India’s business services exports are  a need to invest in education, skill deve-  in the years to come. The availability of
       growing rapidly, owing to its status  lopment, and healthcare to capitalise on  RTGS on a 365x24x7 basis has helped
       as the preferred destination to set up  our demographic advantage. Continued  in reducing the settlement and credit
       Global Capability Centres (GCCs) by  and greater focus on innovation and  risks in the payments ecosystem.  This
       multinationals(9). The development and  social sector infrastructure could increase  feature was introduced in the middle of
       provision of services such as internet infra-  labour productivity, India’s potential  the COVID-19 pandemic.
       structure, cloud computing, and data  growth and per capita income.
       analytics are vital in supporting the digi-                        Innovation and Start-ups
       tal  transformation  and  growth  of  vari-  Technology               Innovation is a key driver of long-
       ous industries. India is well positioned   With the world on the cusp of a  term economic growth.  The recent
       to leverage these opportunities and cater  technological revolution, the time is  breakthrough  in  Artifi cial  Intelligence
       to more skill-intensive and increasingly  opportune for India to establish itself  (AI), not by a BigTech company, but by
       digitalised services.             as a digital-economic powerhouse.  a start-up, i.e., Open AI, speaks volumes


       180                                                                    Chemical Weekly  March 26, 2024


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